TESTIMONIALS
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Thank you for your kind comments.

From: Caz Moon-Rowley

Arrangments For: The Late Audrey Matthews

Star Rating: *****

Gavin gave our Mother-in-law a lovely send off. A family friend of Steven too. Really helped us when we needed him and worked around the clock to help our family' xx Thank You Gavin.

 

 

From: Les

Arrangements for: The late Dave Peever

Star Rating: *****

Amazing service from all the people involved in giving my partners brother, "our Dave", the very best send off we could've hoped for..

Dave had known Gavin for a few years, having worked on some of his engines, and, when he was sadly diagnosed with cancer, said he wanted Gavin to do his funeral .. so with Gavin we went..
from the minute we rang, after Dave left us,.not only, were we treated with the utmost respect,.. we were also, made to feel like family,.. and were shown nothing but care and compassion, from everyone we dealt with..
the whole process was made so easy for us..we were guided through every step..everyone bent over backwards to get everything just as Dave wanted ..and as this funeral, was not quite "the norm" (to say the least!).. they did an outstanding job !.. anything we asked, 'could we have...' the answer was, 'yes, we can do that'.. Dave Wasnt religious, so Gavin organised the whole service to be held at Coppenhall club.. it was Gavins idea to put Dave, in his coffin, on stage for the service..which was so apt, as Dave had been a musician in bands for years..so that was perfect , and really touched us..
i also have to mention the classic car, Gavin prepared for Dave to travel in.. Dave had worked on the engine previously, and when we realised there was no more treatment, and told Gavin, he threw himself fully into getting that car ready for Daves final journey.. he worked so hard to get it finished for us , and it really made it, the best send off..
with their organisation, the day of the funeral ran so smoothly..
everything was done 'right'..
but above that, the warmth, care and compassion, we were shown, means so much more to us..
we cannot thank Gavin, and all the team enough..i could go on, but i think some pictures of the day will say much more..

Dave Peever The Service

From: Shirley Robinson (Crawford)

Arrangements For: The Late John Crawford

Star Rating: *****

Can not fault the service, nothing was too much trouble and nothing left to chance. First class service.

From: Sarah Winchester

Arrangements For: The Late Jane Ann Wright

Star Rating: *****

Absolutely amazing service by Gavin and his team, from the moment we rang to the end. He was always available and nothing appeared to be too much trouble! 
At the saddest time of my life Gavin and his team made the arrangements so easy and without any stress to the family. 
Friendly, caring and professional. 
Thank you so much to all of you.
I cannot recommend Gavin Palin's Funeral Service enough. I would not use anyone else! Thank you again. X Sarah X

From: Dale Alexander

Arrangements For: The Late Alan McNally

Star Rating: *****

Thank you to Gavin & his team for arranging such a beautiful send off for my Dad. You're just the best in the business. I cannot thank you enough!

From: David Vickers

Arrangements for: The late Patricia Mary Vickers

Star Rating: *****

Gavin, Paula, Max and the team are really professional and caring. 12 months today they did my mums service and nothing was to much bother for any of them. Can not thank you all enough.

From: Vicky Wakes

Arrangements For: The Late Jeanette Day 'Netty'

Star Rating: *****

Gavin, Paula and Max have been absolutely fantastic throughout the last 6 weeks. My sister suddenly passed away at the end of July and they have been friendly, respectful, patient and granted all our wishes even down to going out and buying my sister some fake eyelashes as she always had eyelashes on. I was going to do her make up but due to time and living in Manchester, time just flew by so his lovely wife made sure she was made up and put her lashes on her. As far as coffins go, I’ve never seen such beautiful satin lining in a coffin. They treated my sister with respect, even washed her hair, gave us locks of her hair as requested and have just basically been there for us throughout this heartbreaking time! Even when Gavin went away for the weekend he was still making arrangements. They drove my sister from Crewe/ Nantwich all the way to Manchester where she was buried. Although I live in Manchester, God for bid if anything was to happen to me whilst I’m young I would want Gavin to take care of me. They’re a wonderful team who cannot do enough for you, as well as being Firefighters and Volunteer Ambulance First Responders in their spare time (Max attended my mum’s house fire in 2015) the house was in flames from top to bottom and he revived my mums dog. It’s a small independent family business and they are amazing people with huge hearts and love to help people. I could carry on writing for another hour for everything they’ve done for us, but in a nutshell I’d rate them 100 out of 10. If you’ve lost a loved one and are looking for a genuinely respect and reliable funeral director then go to Gavin. They’re not money grabbing people either, his prices were over £2000 cheaper than the initial funeral director we were going to use. They behaved professionally but also have a good sense of humour if you need to have a laugh!! Instead of a funeral we wanted to call it a celebration of my sister’s life, they went above and beyond to meet every need / wish we had and gave her a fantastic send off with respect and dignity. Thank you Gavin, Paula, max and the rest of the team for all your help, advice, support, guidance and respect through those 6 weeks of the living nightmare we were going through!! Much love, Vicky, Suzie, Andrew, mum (Anne) and the rest of the family.

From: Peter Hall

Arrangements For: The Late Diane Hall

Star Rating: *****

What to say... My dear wife Diane passed away far too early and we were immediately faced with lots of decisions... I contacted Gavin and he came around to see me the next day - extremely well presented and professional, friendly and helpful - just when you need him to be. We made arrangements together - Gavin was supportive but not intrusive and worked with us on all of the arrangements, whether we wanted to arrange things or whether we asked him to do so. Prior to the funeral I was able to visit my wife as often as I liked, which I found to be a comfort. On the day of the funeral we couldn't have asked for better service - the whole team were involved, Gavin provided the vintage Hearse (which looked every inch a 'classic') and the whole event was really well managed. Gavin, Max and staff were there the whole time, helping ensure things ran smoothly, always present in the right place at the right time and with just the right amount of presence. Paula did a great job of placing/arranging the flowers in church and the Orders of Service and music were spot on. Thanks Gavin and all the team, this was a very difficult day for my daughter and me and you really worked hard to ensure it was all well organised and as good as could be, we're both very grateful. Kind regards, Peter

From: Karen Downes

Arrangements For: The Late Thelma Joyce Jones

Star Rating: *****

I just want to say thank you again - your professionalism coupled with the compassion you and your staff offered to us was off the scale.  You were highly organised but never pushy, supportive without being intrusive, accommodating with visits to see mum. I cannot speak highly enough of you and your team. Even the walking in front of the hearse was something that was so respectful and something I think that has been lost over the years, and I know mum would have been impressed. 

From: Susan Edwards

Arrangements For: The Late Sheila Morgans

Star Rating: *****

Absolutely fantastic service from Gavin, Paula & Max. Went above & beyond to help. From start to finish they helped to plan all of my aunts funeral & were there when needed with lots of help & advice. Gave a very personal & professional service & were incredibly patient with me. I would recommend their service 110%! Cannot thank them enough.

From: Ray, Mark and Elizabeth Davenport (personal hand written letter)

Arrangements For: The Late Doris Davenport

Thank you letter from family.jpg

From: Maureen Page

Arrangements For: The Late John Page

Star Rating: *****

Words alone cannot express the kindness and care we received from Gavin and the team during a very sad time. They looked after John after his passing . All the funeral arrangements were taken out of our hands and dealt with in a caring ,compassionate and professional way. Nothing was too much trouble and the family and I would like to thank you all so very much for all you have done to help us through. Unfortunate circumstance how we met but I feel I have a new friend.

From: Charmaine Karim (Smith)

Arrangements For: The Late Joseph Henry Thomas Smith

Star Rating: *****

Gavin gave our Daddy the funeral of a king, nothing was to much trouble for him and his team, this isnt just an undertaker, this man is an angel who helped us every step of the way arranging even minor details of what was a awful time for us, going out of his way to tend to our needs. Thank you could never be enough to you and your amazing team. Gavin Palin's without a doubt the best funeral services in the North West of England

From: Lesley Medlicott

Arrangements For: The Late Alice Isherwood

Star Rating: *****

Absolutely pleased with the service you provided for our mum. You feel like part of the family. Many thanks. X

From: Diane Byrne

Arrangements For: The Late Jennifer Humphries

Star Rating: *****

Sadly this year we have needed to arrange two funerals
My husband's father in January and my Mum this week.
We can honestly say that the kindness and care from Gavin and Max and colleagues shone through.

They helped us every step of the way with both arrangements, and really took all of the stress out of it for us.
Everything was handled beautifully and with love and dignity.
And as a family we appreciate the care and support you have shown us.

From: John Heseltine

Arrangements For: The Late Philip Heseltine

Star Rating: *****

Gavin and his colleagues were great throughout the 3 weeks following my Father's death (August 2019), and I would have no hesitation in recommending them.

From: Kim Maddrick

Arrangements For: The Late Robert 'Bob' Sillitoe

Star Rating: *****

Gavin Palin and his team were recommended to us after our dad passed away on 7th February. They offered an absolutely amazing first class service from start to finish. From the moment they attended Mum's house to take Dad away, to the moment Dad was laid to rest at his woodland burial yesterday, Gavin and his team acted with consummate professionalism. They were also comforting and empathetic during what was a very emotional time. They gave us all the time we needed regarding every aspect of planning Dad's funeral. When we visited Dad in the chapel of rest Gavin was a comforting presence and was very reassuring. Gavin and the team incorporated all of our requests for the day of the funeral. Some of our requests were not the usual type of requests, but nevertheless Gavin and his team pulled out all the stops to ensure that Dad had the send off he would have wanted, and the send off he deserved. Dad would have loved it! There was no sense of being rushed at any point, and we were made to feel at ease the whole time. The funeral celebrant who Gavin chose for us - Ian Lewsey - was warm, respectful and compassionate. On the day of the funeral everything ran very smoothly and we were very well looked after. Thank you Gavin and the rest of the team for all your help, respect, guidance and support. From Kim, Lee, Rona, Stellan, Freja & Maddy.

From: Candice Sauerland

Arrangements For: The Late Peter Evanson

Star Rating: *****

This will be the third funeral Gavin, Max and his team have done for the family I can quite honestly say they go above and beyond.

Nothing is to much for the guys at your most vulnerable upsetting time they are always at the other end of the phone no matter what time 24/7. They are so compassionate caring and understanding they take their time to make sure everything is perfect and how you want it. I cannot recommend these enough you certainly won't be disappointed at the sad times your going through.

From: Maisey Bourne

Arrangements For: The Late Pamela Cope

Star Rating: *****

Gavin and max went above and beyond to give my nanna the send off she deserved. They treated us as a family so well.

We cant thank them enough. Being brought up in Claughton Avenue  Crewe, Gavin agreed to drive my nan through the street for her very last time. Everything we wanted they provided. Again we cannot thank them enough

From: Dominique Bradbury

Arrangements For: The Late Iris Catherine Carr

Star Rating: *****

I cannot speak highly enough of Gavin and Max their kindness and sensitivity that they have shown to us during a very difficult time was outstanding. Nothing was too much trouble and they made sure that everything was perfect for our Mums funeral. Thank you all so much for your dedicated service you are a credit to your profession.

From: Patrick Moore

Arrangements For: The Late Jessie Maher

Star Rating: *****

Gavin Palin Funeral Services gave us a very professional service and made us felt like we were looked after the whole way through. I would recommend Gavin Palin Funeral Services to everyone.

From: Lynsey Fosbrook

Arrangements For: The Late Jennifer Colley

Star Rating: *****

It’s taken me nearly 7 months to write this review as everything is still hard! I just want to thank Gavin for everything. Losing my mum was the hardest and most painful time in my life (it is still) but Gavin was the most sincere and respectful man. No matter what time of night I wanted to come talk to her it was always ok. He kept in constant contact with my dad, day to day to make sure he was ok as well as making sure my mums funeral went just how she’d planned. Gavin you are just the best around here and we thank you so much for caring so much. All of our family want thank you for the care given, not only to us but to mum after she passed. She was in good hands

From: Marjorie, Derek and Caroline Walker

Arrangements For: The Late Christopher Walker

Star Rating: *****

There’s no good time to need a funeral director, but when you do we can’t think of anyone other than Gavin we would turn to. Gavin showed the utmost professionalism and care when we were unfortunate enough to need him. There was no conversation too long, and no request too unreasonable. Throughout the whole process our family never felt alone, because we had Gavin. Thank you so much Gavin and your team from the bottom of our grieving hearts.

From: Liam Tomkinson

Arrangements For: The Late Katrina Tomkinson and Mark Crimes

Star Rating: *****

I lost my grandmother, Katrina Tomkinson, last year. My mother after extensive research, going by others testimonials and recommendations chose Gavin Palin and colleagues to care for my nan until the funeral. The care and thoughtfulness that was shown to my mother throughout the worst time in her life was exemplary. The little touches stood out the most for me; opening the office on a Saturday night to chat, making her a brew before a chat, providing explanations and advise without being condescending, showing genuine compassion, keeping her updated throughout everything and even asking simple questions such as making sure everyone was sat where they should be before the funeral service began to ensure everything was as perfect as it could be. Not to mention the care and respect they showed my grandmother until her service. I simply could not fault the team, and although a sad occasion, I came out feeling that we made the right choice using Gavin and co, and had so much respect for the work they do. Later in the year, tragedy struck again in my family. My uncle, Mark Crimes, who was more like a father to me, sadly passed away, and I was one of the individuals who was to make arrangements. There was not a second thought in my mind, immediately I knew Gavin and team should be the ones to care for him. This was also solidified by the fact my uncle himself really liked them having seen the service for my nan months prior. As before, the team went above and beyond our expectations; allowing multiple visits over the Christmas period, including on Christmas Day, supporting us throughout the entire process, allowing us the freedom to customise the service how we wanted it - yet still providing much needed guidance and information, along with support and taking care of arrangements. They removed all the stress, giving us the ability to truly design a service that was right for my uncle. I personally met Gavin and Max, both were very professional and empathetic, they immediately put us as ease and guided us through the entire process start to finish without hassle. I cannot thank everyone at Gavin Palin Independent Family Funeral Services enough, the care and respect you shown my loved ones, alive and sadly departed, as well as myself, shall never be forgotten. Each and every member of my family who met you all said what wonderful people you are and how lovely the services were. Although hopefully not for a long time yet, I can say for certain we shall be meeting again, to which I am sure more excellent testimonials can be written. Thank you.